The second-hand marketplace Members Express Frustration About Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, said garments she listed featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update to its shipping options following member complaints.
